WHO WE HELP
Who we work with
We are deliberately specific about this because IT support works much better when the provider and client are a good match.
The businesses we suit
Broadly, UK companies of ten to eighty people that run on Microsoft 365 or Google Workspace, have nobody internal looking after IT, and would notice within an hour if their systems stopped.
Most of our clients handle client money, client data or regulated information. Many work across more than one site or in a hybrid pattern.
MANAGED IT SUPPORT FROM
£450 / month
Most clients invest between £900 and £2,000, depending on how many people they have and how much needs putting right at the start.
THE SECTORS WE KNOW BEST
Financial and professional advisory
Boutique investment firms, credit risk specialists, and advisory practices where the data is sensitive, compliance is real, and systems must be dependable rather than clever.
Energy and industrial
Consultancies and technology businesses with distributed teams and project-driven work, where people need the same access from a site visit as from the office.
Property, hospitality and development
Businesses working through refurbishments, openings, and brand changes, where IT must keep pace without becoming the bottleneck.
Care and early years
Nurseries, care homes and domiciliary agencies, often across several sites, where the records are sensitive and the staff need systems that simply work.
Other sectors
We also work with businesses outside these sectors. These are the ones we've worked in often enough to know what is coming.
Where we are
We are based in Reigate, and most of our work is remote, so where you are matters less than it used to. We support clients across Surrey, London, and the South East, and we visit when it's the right answer, not as a matter of routine.
When we're not the right fit
We would rather say this on a web page than in a first meeting.
We are not the right provider if you want help occasionally when something breaks; we don’t sell blocks of hours. We are not the cheapest, and we are not trying to be. And we are not a good match for a business that would rather not adopt controls like multi-factor authentication, managed devices and a supported operating system, because those are the conditions that make the rest of the service work.
If any of that rules us out, we would genuinely rather you found out now.