IT Support for Small and Medium Sized Business (SMB)
IT Support Tailored for Small Businesses
Small enterprises are the backbone of innovation and growth, but they often face unique challenges. Most can’t justify a full‑time IT department, yet they still need enterprise‑grade expertise and security. Managed IT support provides a cost‑effective, efficient and scalable solution for managing your technology. By outsourcing your IT, you gain round‑the‑clock support and fortified security while freeing your team to focus on your core business.
What we do for small businesses
We specialise in small‑business IT support. Our packages are designed for firms with 1–30 users and include:
Workstation & device support - proactive performance monitoring, patch management and scheduled maintenance to keep every PC and Mac running smoothly.
Cloud management - asset management, backup, disaster recovery and Office 365 or Google Workspace migrations.
Network & Wi‑Fi support - health reviews, firewall configuration, secure remote access and wireless network optimisation.
Cybersecurity & compliance - managed anti‑virus and anti‑malware, dark‑web monitoring, security awareness training and policy templates to help meet GDPR and industry‑specific requirements.
On‑demand consultancy - guidance on hardware upgrades, software selection and long‑term IT roadmaps from our senior engineers.
Results you can expect
Our small‑business clients see tangible benefits:
Access to expertise and advanced technology - A managed service gives you a team of specialists who stay current with the latest IT trends.
Enhanced security and risk management - We deploy layered security measures and proactive risk assessments to protect sensitive data.
Increased productivity - Minimising downtime and optimising workflows helps your team focus on goals.
Scalability and flexibility - Our solutions grow alongside your business, whether you add staff, open new locations or adopt new technologies.
Frequently asked questions
What is managed IT support?
It’s an ongoing service where a provider monitors and maintains your technology, handles updates, provides help‑desk support and guides long‑term IT strategy.
How much does small‑business IT support cost?
Our packages are customised to your business size and needs. After an initial assessment, we’ll provide a transparent monthly fee that covers all agreed services.
Do we need to sign a long‑term contract?
No. We offer flexible, scalable plans. You can start with a month‑to‑month agreement and adjust services as your business evolves.
How quickly do you respond to issues?
Our help‑desk answers calls and emails during business hours, and we provide 24/7 monitoring. Critical issues are addressed within 30 minutes, and most tickets are resolved the same day.