IT SUPPORT FOR RECRUITMENT CONSULTANCIES
Your database is the business
Everything else - the office, the phones, the laptops can be replaced in a week. The record of who you have placed, who you are talking to and what was agreed cannot. That is the difference between IT in a recruitment firm and IT almost anywhere else.
THE RISK, SPECIFICALLY
What actually goes wrong in recruitment businesses
Email fraud aimed at money in motion
You send invoices and, for contractors, you move payroll. Both are visible, routine and predictable, which is what makes them targets. The usual method is quiet: an account is accessed, the attacker reads for a fortnight, then a real invoice goes out with changed bank details. Multi-factor authentication stops most of this at the door, and conditional access stops most of the rest.
Personal data at a scale most firms underestimate
CVs, salary histories, references and interview notes on people who never became your client and may not remember applying. That is personal data under UK GDPR, held in volume, and the obligations do not soften because the candidate was unsuccessful.
Leavers who still have access
Consultants join and leave more often here than in most sectors, and they leave with relationships and database knowledge. Whether anything is taken is a legal question; whether they could take anything is an IT one, and the answer should be no from the day they leave, not the month they leave.
Working from anywhere, on anything
Recruitment was hybrid before most sectors were, and it runs on phones and laptops in coffee shops, client offices and spare rooms. That is normal and fine, but only when devices are managed and access rules know where the person actually is.
WHAT WE DO ABOUT IT
The same standard, applied where it matters here
The full managed service every FireLight client gets: day-to-day support for your people, Microsoft 365 administered properly rather than left as it was set up, devices enrolled, encrypted, patched and accounted for, backup of your Microsoft 365 data held in your own name, and the sixteen-control security standard applied without exceptions.
We manage identity and access around your CRM or applicant tracking system, where most of the risk sits, and we work with your vendor's support when the application itself needs it. We do not claim to be specialists in any particular recruitment platform, and you should be wary of a provider who says otherwise about all of them.
We are not the right provider if you want occasional help when something breaks, or if multi-factor authentication and managed devices are a negotiation. In this sector particularly, those two controls do the most work.
WHAT IT COSTS
£450 / month minimum
Managed support starts at £450 a month, plus your Microsoft licences, which you buy directly from Microsoft in your own name. What you pay depends on how many people you have and what needs putting right. At the start, a team of fifteen is £1,250 a month on our Core service.
Managed service rates. Other arrangements are priced separately.